Customer Service

We always appreciate your feedback about how to improve your experience with Texaslending.com. Please contact us at any time.

When you call Texaslending.com between 8 a.m. and 8 p.m. Central Standard Time your call will be answered by a live customer service representative. If you wish to speak with a loan consultant about a home loan your call will be picked up by a live loan specialist within 30 seconds.

On Saturday’s between the hours of 9:00 a.m. and 5:00 p.m. your call will be answered by a live customer service representative followed by a live loan consultant in less than 30 seconds.

After hours during the week and on weekends your call will be answered by our call answering service group. Please leave your contact information and a message and we will respond on the following business day.

If you have a question about your home loan and have your assigned loan number you may always reach us online by clicking the tab labeled “check loan status”. Type in your loan number, attach your comments and your question will be forwarded to your loan consultant and their supervisor for an efficient response.

You may also wish to contact us online with any question by sending an email to info@texaslending.com.

Texaslending.com is here to help. If you would like to speak with one of our experienced management staff members please send an email with your comments to info@texaslending.com and your message will be forwarded to the appropriate management personnel. You may also wish to call our main office line and ask to be directed to a member of our management team.

 
Google+